Our Family Caring for Yours
Our founder, Vronica Flom, set the standard for care when she opened Morning Glory in 1998. She cared abundantly for each and every person she encountered, and went out of her way to ensure that they received the best home care and were shown the highest level of compassion, kindness and respect – clients and staff alike. On any given day, Vronica could be found assisting a caregiver with changing a flat tire, delivering dog treats to clients with pets, and taking extra time to get to know each individual who crossed her path, sharing her signature warmth and affection with all.
Although Vronica passed away in 2012, her legacy and the tone she set for Morning Glory live on. She exemplified the combination of tenacity and tenderness symbolized by her favorite flower – the morning glory – and we strive to follow in her footsteps and always go the extra mile to improve quality of life however we can for those in need of the exceptional home care services we provide. We remain a local provider of high quality non-medical services and one of the top dementia care agencies for seniors throughout Madison, St. Clair, Macoupin and Jersey counties in Illinois. Contact us if you want to arrange for services or request more information.
Eliza Pautz, Executive Director
As Executive Director, Eliza oversees all operations at Morning Glory, meeting with families and referral sources seeking a senior care solution. Her passion for seniors and ensuring they receive the highest possible quality of care has been ingrained in her throughout her lifetime, beginning as a child, when her grandparents were anchors in her life. Through her music therapy clinicals at Maryville University she was able to further cement her desire to advocate for seniors, particularly in the fields of hospice and Alzheimer’s/dementia. She’s aware of the lack of experts in the field, and strives to be one of those experts. With a Bachelors of Science in Music Therapy as well as a Masters of Arts in Gerontology, and certification with the Alzheimer’s Association, she stays on top of the ever-changing issues impacting older Americans.
Morning Glory has provided care for Eliza’s grandparents and other members of her family, and when the opportunity arose, she jumped at the chance to join the Morning Glory team. In her spare time, she enjoys leading worship at church, baking, and anything outdoors, along with her husband and two daughters, Emma and Hazel.
The Briggs Advantage
Morning Glory Home Care, a proud member of the Briggs Home Care family of agencies since 2017, is uniquely prepared to meet the diverse and evolving care needs of clients. From cold and flu to chronic and emerging health conditions, and everything in between, our team of professional caregivers is supported by proactive leadership that is driven to provide premier home care solutions.
With a commitment to ongoing caregiver training in both standard and universal precautions to help keep our clients and our care team safe, our family of locally-founded and operated in-home care agencies offers the highest levels of care and customer satisfaction for clients and families. Additionally, through our parent company, Briggs Healthcare, an industry leader for more than 75 years, we have use of Personal Protective Equipment (PPE) and other supplies, including gloves, masks, hand sanitizer and much more, so you can feel confident entrusting the care of your loved one to us.
The Briggs Home Care family of agencies offers the highest quality care, training and professionalism in the industry, leading to fewer hospitalizations and emergency room visits, and improved health and wellness outcomes for clients everywhere.
Advanced Caregiver Training and Certification
When it comes to hiring and training in-home caregivers and nurses, our standards couldn’t be higher. At Morning Glory Home Care, we take proactive steps to ensure our team is extensively trained and certified, so they feel confident in their roles and provide the highest quality care. While most home care agencies provide an average of 10 hours of general training, we provide over 120 hours of highly specialized in home caregiver training.
To fulfill this commitment, we have partnered with the Institute for Professional Care Education, a nationally renowned training and certification agency for caregiving professionals, to offer custom training programs to all our caregivers.
Our custom program provides three levels of training for our care staff:
- Level 1, “Certified Caregiver”, incorporates a variety of caregiver training tools to ensure skills stay sharp.
- Level 2, “Specialized Caregiver”, incorporates training in Alzheimer’s disease, diabetes, and end of life care.
- Level 3, “Master Caregiver”, incorporates training in Parkinson’s disease, first aid, leadership, and more.
Only the Best Home Health Care in Alton
Morning Glory Home Care’s experienced Alton senior care team is dedicated to offering only the highest quality dementia and home health care services to our clients, and what you think about our services matters. We work with Home Care Pulse, an independent client satisfaction firm, to collect feedback from our clients so we can better evaluate and improve our home care services and processes, and we are honored to have received their Provider of Choice award for three consecutive years! Home care agencies who have won this prestigious award have received the highest customer satisfaction scores from their clients, based on live phone interviews conducted by Home Care Pulse over at least a six-month time period. This recognition reassures our clients that Morning Glory Home Care is dedicated to their satisfaction.
Morning Glory is also proud to be a Best of Home Care Employer of Choice! The Employer of Choice distinction is awarded by Home Care Pulse and is based on our client and caregiver satisfaction scores from several categories, including Compassion, Work Ethic, Communication, and Training. Agencies who receive the Employer of Choice recognition maintain employee satisfaction scores that rank in the top percentile nationally.
Always Improving Our Quality of Care
At Morning Glory Home Care, we know how crucial it is to actively gather feedback from our clients, their families, and our own staff so that we can continuously work to improve the quality of care we provide. That’s why we work with Home Care Pulse, an independent satisfaction management company, to continually benchmark and improve our processes.
Better Business Bureau Accredited & A+ Rated
Not only are we Better Business Bureau accredited, but we have achieved an A+ rating. An A+ rating is the highest rating a business can receive with the BBB, which means that Morning Glory Home Care has received few (if any) complaints, and has maintained excellent standing in terms of licensing, advertising, and honoring commitments. We look forward to continuing and building upon our stellar reputation and serving our clients and community with only the best care.
Morning Glory Home Care Honored with Best of the Best Award
In 2018, Morning Glory Home Care was awarded the Best of the Best award by local newspaper, The Telegraph. This annual award is voted on by the people of Madison County, IL and the Riverbend. Morning Glory was honored to be nominated and voted as one of the Best of the Best in Madison County. We think this award showcases our dedication to the seniors and families of our area, and we will strive to ensure that our agency continues to be the best of home care!